Web Services | Developement Services | Custom Application Developement | CRM | ERP | SCM | IT Consulting | e-Governance
CRM stands for Customer Relationship Management. As the central goal of every business is to serve its customers, Customer Relationship Management (CRM) in recent times has emerged as a way of using technology to do just that. Using CRM, businesses can learn more about customer needs and behaviors in order to develop stronger relationships with them and also to formulate strategies to optimize communication and mould the business around their needs We help companies decide on the right on-demand CRM solutions and services, helping companies increase profitability by improving customer value and reducing operating costs. ZITS can help you streamline your customer service processes to ensure consistently high service levels, quick response times, accountability and problem resolution. In the last few years, the market for on-demand CRM has soared particularly among small and mid-sized companies, largely because of fears about the expense, duration and complexity of large-scale on-premise CRM implementations. And indeed, on-demand CRM is often a good choice for companies looking to implement standard CRM processes and are able to use out-of-the-box features, with little or no internal IT support, and don’t require complex or real-time integration with back office systems. With all these occurrences in the CRM market, Zits has grown into a full-fledged on-demand CRM services provider which helps companies not only decide on the right provider but also does deliver implementation, consulting, data migration, cleansing, training and integration services. The penetration of our Internet technologies as a business process enabler has allowed companies to develop efficient, scalable, multi-channel customer interactive systems that reduce the cost of contact and enhance services. Our CRM solutions do help in meeting the challenges that some companies are facing in retaining customers and keeping sales costs under control.
ERP is being positioned as the foundation and integration of enterprise-wide information systems. Such systems will link together all of a company's operations including human resources, financials, manufacturing and distribution as well as connect the organisation to its customers and suppliers.
ERP is often referred to as back-office software. It doesn't handle the up-front selling process (although most ERP vendors have recently developed CRM software to do this); rather, ERP takes a customer order and provides a software road map for automating the different steps along the path to fulfilling it. When a customer service representative enters a customer order into an ERP system,he has all the information necessary to complete the order (the customer's credit rating and order history from the finance module,the company's inventory levels from the warehouse module and the shipping dock's trucking schedule from the logistics module).
People in these different departments all see the same information and can update it.When one department finishes with the order it is automatically routed through the ERP system to the next department.To find out where the order is at any point,you need only log in to the ERP system and track it down.The order process moves like a bolt of lightning through the organisation and customers get their orders faster and with fewer errors than before.ERP can apply that same magic to the other major business processes,such as employee benefits or financial reporting.
Zenith IT and Infra Solutions Pvt Ltd has the domain strength,technical strength and project execution capability to provide end to end solutions for managing enterprise resources.
ZITS offers a range of affordable services like website design and development,eCommerce solutions,search engine optimization. Well-defined and planned web sites are an integral part of every organization's communication needs. Offering an attractive interface with a logical and easy to use navigation layout will make the difference between a potential client and a frustrated web surfer at your website.
We bring exceptional value to our clients through lowered cost of development services via our development center.Ability to input, process, store, and access data from anytime, anywhere and any device is powering eBusinesses of today. ZITS specializes in development of high-end client-server applications and robust enterprise applications with user-friendly interfaces.
Custom Application / Software Development is a well known fact that some of the ready-made.
packaged applications have failed to meet the requirements of the customers because of their unique needs and differing business practices and processes.
In addition, prohibitive cost of implementing a packaged application and the maintenance thereafter becomes a unwelcome perspective.
Zenith IT and infra Solutions Pvt Ltd offers customised low cost solutions to these industries based on open standards,contemporary technologies and maintenance support.While incorporating the best of business practices,we do take special care of the customer requirements.
It enables the management of inventories, transportation systems and whole distribution networks so that organisations are able meet or even exceed their customers' expectations.
Our company has always been about people.
Our early reputation was built by providing the right team of consultants with the right skills and experience to meet a client's need. Because our people meet and often exceed client's expectations, we continue to grow and prosper together.
e-Governance stands for ’electronic governance’ to improve the delivery of government services to citizens (G2C).
eGovernance Portal is a software basically made for reducing the work complexity of Nagarpalika. Nagarpalika which are not using software for their work ,facing difficulties in different types of report generation of birth, death and marriage manually. This software is made after deep analysis of different Nagarpalika, so it will surely help in reducing the complexities and time in report generation and the record keeping will also become easy.
In addition,keeping in view the dynamic nature of the corporate world,which demands effective communication and efficient interpersonal.
We have been maintaining the hardware And Computer Network of big corporate,small organizations and government undertaking.